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• Facility Management is the management of buildings & services, and these services are primarily divided into Hard & Soft categories.

• Hard services ensure that such things as Air Conditioning, Elevators, Power, etc. are operating efficiently, reliably, safely and legally.

• Soft Services basically cover items like Internal Cleaning, Pest Control, Security and monitoring the performances of the Contractors.

• Facility Management has to insure that all such services are performed in light of Economics, Safety, Health and Environment.

• Constructing an expensive tower is a big investment, and regardless whether the building is rented or sold, it must be preserved and maintained properly to retain & appreciate its value.

• Buildings that are well maintained tend to appreciate much more in value, and therefore, facility management is recognized as a vital business driver.

• Facilities project image, which correlates with the occupants and/or the owners’ way of living & management style.

• That image is an absolute reflection of how the facility is perceived by both elements. Whether a resident or an office building, that projected image is instrumental in making any assessments relevant to the premise.
  

• Preventive Management & advance planning are the most important elements for successful facility management.

• A pro-active facility management strives to prevent mishaps by planning ahead, while constantly measuring/assessing its direction in relation to is intended objectives.

• Corrective Management style, in which the management awaits mishaps & subsequently takes corrective measure, is destined for failure.

1. Work Order Process.
2. Billing (Financial) Process.
3. Contract Administration.
4. Performance Measurements & Evaluations.

• Work Orders are the blood stream and the epitome of facility management. This is where facility management is judged, evaluated and refined. The more effective & efficient this process functions, the
  more successful the facility management becomes.

• Billing Process addresses the economics of the facility management, without which all other functions are affected. Cash Flow is the mainstay of facility management, and is decidedly required to support the entire operation.
  

• Contract Administration encompasses the legality, frequency, capacity and all other obligations/responsibilities that are embedded in contracts required carrying out the facility management function.

• Performance Measurements & Evaluations are the tools by which facility management improves & progresses further. All performances should be measured against established goals & objectives to determine whether facility management is achieving its intended targets, and what needs to be done to make it even more successful.

• First of all, we intend to manage our facilities directly, and avoid sub-contracting this function to others. This is the only way we can assure that our buildings are well maintained & that our clients are totally satisfied with our services.

• This is due primarily to the fact that, we would like to keep & maintain our buildings as a reference for quality and high standards in the Jumeirah Lakes Towers.

• To achieve this goal, we plan on recruiting very qualified staff and providing them with very effective tools to manage the facilities.

• Furthermore, we will establish well-thought out objectives for each areas of facility management to verify & gauge our performance throughout the year.

• We shall have quarterly management review & evaluations to make sure that we are providing our clients with the best possible services, and that we have constant visibility over this function.

• We are even creating our own custom-made facility management Software to support this operation. And we are adamant to insure that this S/W is comprehensive enough to address all of our requirements in this area.

• SABA facility management shall be judged & evaluated by our clients, and all those that visit our facilities.

• We plan & hope to create such a positive reputation in the market that other developers are enticed & persuaded to recruit us to manage their facilities as well.

• SABA towers are built with the high-end quality material, and the standards we utilize in our constructions are extremely stringent & demanding.

• Our intention is to insure that these towers are set as reference for quality & standards, creating a positive reputation for us in the market.

• Quality does not end with the delivery of the units to the clients. It should continue with the after sales support, which in this case is the maintenance of the tower.

• Our objective is to be a well-known developer in the market, and our plans are to conduct our business on long-term basis. Therefore, these towers will be our investments for the future, and we shall do everything possible to insure that they are well maintained in order to preserve & to continuously project their high standards & quality.

• Word of mouth is an effective marketing tool for any business, since it is the market that eventually passes judgment on a given product/service. Once the market has decided that SABA has quality products/services, and that quality continues on with the after sales support; then our future businesses can capitalize more advantageously on this point to further promote our products/services.